Terms and Conditions

Cyclelab Ltd is a UK registered company.

We comply fully with UK law relating to mail order companies and the distance selling regulations. We want you to be totally happy with your purchase and our service and invite your comments if we fail in any way. Our terms and conditions do not affect your statutory rights.

Pricing and Payment

All prices are in sterling and include VAT and the standard rate (20%). Purchase made outside the EU can order VAT free. Purchases made from outside the UK will be charged in sterling (Except US$, AUD and Euros) and converted to your currency by your credit card company. For Eurozone customers please select Euros and we will charge you in Euros. USA customers will be charged un US$ and Australian Customers will be charged in AUD. When ordering you must state the correct card holders details including address, these details are checked for security reasons and any mis-match in details may cause a delay.

Compatability and Fitment.

Many of the products we sell require knowledge on how to fit it and its compatability with other parts. We are here to offer any technical help via email or the telephone if required if you are unsure. Cyclelab advises that if you are unsure on how to fit any part and set it up correctly that you seek the help of a qualified cycle mechanic. Failure to fit the correct compatable part and/or to fit that part correctly could lead a serious injury or accident.

We operate as an ethical, customer focused business and make every effort to ensure a positive experience in dealing with our customers. We know that you have a choice, and appreciate that you choose us.